24 hour emergency line 0808 1624 444
If you smell gas, suspect a gas escape or carbon monoxide has been detected,
call our emergency line immediately and follow the advice below.
What to do if you smell gas or
suspect a gas escape
Investigations into suspected gas and carbon
monoxide escapes are always free of charge.
What to do if you suspect a carbon
Signs that there could be a carbon
What is carbon monoxide?
Carbon monoxide (also known by its chemical symbol, CO) is a highly poisonous gas which can be produced by any fossil fuel burning appliance. It has no colour, no smell, no taste and is often called ‘the silent killer’.
How to prevent and detect
a carbon monoxide escape
Get an annual gas safety check and make sure that gas, oil and solid fuel-burning
appliances are serviced every year by a competent installer.
Fit an audible alarm in the same room as every gas, oil or solid-fuel burning
appliance. Make sure the alarm conforms to BS EN 50291 and carries the British
Standards kitemark, or equivalent European approval.